Bonsai Middle East Plants Trading LLC is a Dubai based Company involved in the importing and selling of live bonsai trees.
A number of services are offered,
Tree recovery from neglect or 'bug' infestation. It should be noted that all trees (bonsai) purchased from us are in a prime healthy and bug-free condition. Depending on the circumstances,
a fee will be charged for the service, this will range from 50/- AED upwards. The customer will be advised of the fee beforehand. As with life, no guarantees can be made as to the tree's recovery, but...if the tree is obviously beyond recovery, the tree will
not be accepted.
Tree retrurns will only be accepted within a period of 48 hours from the time of purchase and a refund will only be given if the tree and pot
are in the same condition as when purchased. This is at the sole discretion of Robert Macnair. Trees purchased, that may still be under development, awaiting re-styling or re-potting at an appropriate time, payment is non-refundable under
Trimming, Pruning, Re-potting/root trimming are charged as per size and quality of the tree. A standard tree, with a pot size of 20cms to 40 cms will typically cost 150/- AED,
larger trees with pot size of 45 cms and above will attract a charge of 300/- AED.
Holiday Care is a very popular service. Your tree(s) can be left with
us for any length of time, initial charge is 50/- AED per tree, the 50/- covers a period from 3 days up to 6 weeks and is payable at drop-off time, after this time, a monthly charge of 50/- AED is applicable, this is payable upon collection. If trees are not
collected within 12 months and there has been no communication from the owner/customer, we reserve the right dispose of the tree in whichever manner we choose.